Walk-In and Township Services

We offer walk-in counselling services four days a week at three locations in Cambridge and Kitchener and single counselling and consultation sessions by appointment three days a week at four township locations.

Is Walk-In for me?

If you are:

  • a teen
  • a parent of a child under 18 years old
  • a young person under the age of 12 with your parents’ consent
  • a young person 12 or older (you can attend with an adult if you wish)

Then our walk-in counselling is for you. You are always welcome to bring any other significant/supportive person with you to a walk-in session. Content discussed in walk-in sessions are held in strict confidence as with any other counseling relationship.

Walk-in Services

Tuesday: 12pm – 6:30pm at Lutherwood, 35 Dickson St, Cambridge
Wednesday: 12pm – 6:30pm at Front Door, 1770 King Street E., Kitchener
Thursday: 9am – 3:30pm at Langs, 1145 Concession Rd., Cambridge
Saturday*9am – 3:30pm at Front Door, 1770 King Street E., Kitchener

*Saturday walk-in is not open on weekends around major holidays (Family Day, Easter, Victoria Day, Canada Day, August Civic Holiday, Labour Day, Thanksgiving, Christmas and New Years).

Please Note: the main entrance at 1770 King St E. is not accessible for wheelchairs or mobility scooters, and the main entrance at 35 Dickson St. is not accessible past 7 pm. Should you have these or any other needs which require accommodation, please call us prior to your visit so that we can make appropriate arrangements to welcome you.

Township Services*

Front Door services are now offered at the following community partner locations:

Monday: North Dumfries Community Health Centre - Langs, 2958 Greenfield Rd, Ayr
Tuesday: Wellesley Township Community Health Centre, 1180 Queens Bush Rd, Wellesley
Thursday: Interfaith Community Counselling Centre, 23B Church St., New Hamburg
Thursday: Woolwich Counselling Centre, 65 Memorial Ave, Elmira

*Township residents may schedule an appointment by calling Front Door at 519-749-2932.