If you, or a loved one, are in immediate danger of hurting yourself or others call 911.
Otherwise, call us at Front Door at 519-749-2932, Monday – Friday from 8:30 am to 4:30 pm.
Our mental health professionals are here to help in times of crisis.
Our Mobile Crisis Services provide:
- Short term crisis stabilization help
- Telephone and community support (at home or at school)
- Coping and safety planning support
- Community resource information
If you need crisis support outside our business hours, call:
- Here 24/7 at 1-844-437-3247
- Kids Help Phone at 1-800-668-6868 also provides immediate counselling help
Calling a crisis line and talking to someone will:
- help you to calm down
- give you some perspective
- help you figure out options and next steps
They can also help you to figure out if calling 911 or going to the hospital is your best immediate solution.
Why call a crisis line? Some reasons people have called in the past include:
- Feeling depressed for a week or longer.
- Experiencing things that may be unreal or bizarre (seeing, hearing or smelling things, and questioning whether others have the same experience).
- Experiencing anxiety attacks and looking for ways to cope.
- Having frightening thoughts of suicide or violence, without any plans to carry it out. Remember, if you have made plans, call 911 immediately.
- The signs of depression have become worse. These include: more or less sleep, over- or under-eating, poor concentration, no energy, no motivation, not doing well at school or work, isolating self, feeling no one understands or cares.
- Needing information about other services in the community.
- A friend or family member is in emotional trouble and wants support and direction.
You can call a crisis line any time, for any reason.
- Crisis centres will point you to helpful resources in your community, including doctors, counsellors or therapists. They may even help you set up initial appointments.
- Depending on where you live, some crisis centres have teams that will come to your home if they consider it the right step in your situation.
- Once you've assessed your situation with a crisis worker, he/she might help you create a safety plan to use while you wait for your first appointment, in between appointments, or anytime you need help.
Numbers to call:
- Front Door 519-749-2932 Monday - Friday, 8:30 am to 4:30 pm
- Here 24/7 at 1-844-437-3247 or visit www.here247.ca
- Kids Help: 1 800-668-6868